Public Roadmap

What we're building next

We are constantly evolving. See what features we've recently launched, what our team is working on right now, and what's coming soon.

Recently Released

Native two-way sync for contacts and conversations.

Auto-tag incoming messages based on customer tone.

Improved sending speeds and detailed delivery analytics.

Agents get 1-click suggested responses based on knowledge base.

Install WAUTOMATES directly from the Shopify App Store.

Granular access control for large enterprise teams.

Manage multiple WhatsApp Business numbers in one inbox.

Automatically transcribe audio notes from customers.

Sync your e-commerce products directly to WA Catalogs.